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1. If I buy the wrong size, can I exchange it?
Yes, if the size is incorrect, the product together with the completed form and proof of purchase should be sent to the following address:
e-militaria.pl
Kiełczowska 2A
55-095 Mirków
Poland
Exchange form
2. Can I return a purchased product without giving a reason?
Yes, if the product you purchased does not meet your expectations, you can return it within 14 days from the date of receipt of the shipment. To make a return, send the goods back to the following address
e-militaria.pl
Kiełczowska 2A
55-095 Mirków
Poland
Please include a completed return form with your shipment. Money for returned items will be refund to Your PayPal or bank account.
Return form
3. How can I make a complaint about purchased goods?
Please contact us on email and after information please send the goods to the following address with filled complaint form:
e-militaria.pl
Kiełczowska 2A
55-095 Mirków
Poland
Complaint form
A response to your complaint will be provided within 14 days from the date of delivery of the shipment to our company.
4. What address should I send the parcel to in order to exchange, return or complain about the goods?
All should be sent to this address:
e-militaria.pl
Kiełczowska 2A
55-095 Mirków
Poland
5. Do you ship internationally?”
Yes, international shipping is possible via Poczta Polska and courier companies DPD and Fedex. For a shipping to not listed country please contact us.
6. Can I pick up the order in person?
Yes, it is possible, but please contact us by e-mail first.
7. How to choose the right size?
Please use the size chart in the product description. The charts provide specific dimensions of the clothing we sale. Please note that these are the dimensions of the clothing, not the dimensions of the person who the size will fit. If you have any doubts about what size to choose, please contact our store, we will be happy to help.
8. Can I pay for the order upon delivery?
We do not ship international orders with the COD (cash on delivery) payment option.